Shipping and Timelines

We collaborate with international suppliers from the United States, Europe, and Asia to ensure the best price and quality for our customers in the United Kingdom!
Your product will be shipped directly from the factory to you.

If any customs delays occur, and the order is held in the UK due to customs reasons, the time until clearance will not be included in the overall delivery timeframe.

We take care to choose suppliers who, in addition to offering competitive prices and quality, expedite the shipping process.

If the specified timeframe has passed, we recommend reaching out to Royal Mail to inquire about the cause of the delay.

If Royal Mail does not have possession of your order, please contact us immediately so we can investigate with our suppliers.

Upon confirming a logistics issue with your order, we will initiate a full refund promptly, following these verification steps.

The tracking code for your purchase will be sent via email within 5 to 10 business days after order confirmation.